Privacy Policy
By accessing www.quantumadvancedresearch.com (the “Website”) or purchasing products from Quantum Advanced Research (“we,” “our,” or “us”), you (the “Customer,” “you,” “your”) agree to be bound by these Terms and Conditions of Service (the “Terms”). If you do not agree to these Terms, you must immediately exit the Website.
- Research Use and Compliance Disclaimer
All products sold by Quantum Advanced Research are strictly for laboratory research purposes only.
- No Medical Claims: The statements on this Website have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease.
- Regulatory Exemption: We are a research-use-only (RUO) supplier, not a compounding pharmacy or outsourcing facility under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.
- No Medical Advice: No information on the Website constitutes medical guidelines or advice.
- Strict Prohibitions: Products must not be used as food, drugs, cosmetics, or household items.
- No-Tolerance Policy
We maintain a strict zero-tolerance policy against product misuse. Any communication suggesting an intent to misuse our products will result in a permanent lifetime ban and immediate order cancellation.
Prohibited Uses Include:
- Human or animal consumption.
- Diagnostic, therapeutic, or clinical applications.
- Compounding under FD&C Act Sections 503A or 503B.
- Performance enhancement or aesthetic purposes.
- Consumer, agricultural, or commercial applications.
- Educational demonstrations involving human or animal subjects.
No Guidance Provided: We assume all customers are qualified researchers. We will not provide guidelines or suggestions regarding product use. Requesting such information is grounds for immediate account termination.
- Customer Representations
By purchasing from us, you represent and warrant that you:
- Are at least 21 years of age.
- Are a qualified researcher operating within a controlled laboratory environment.
- Understand the health and safety hazards of handling laboratory chemicals.
- Assume full responsibility for regulatory compliance, including verifying Toxic Substances Control Act (TSCA) inventory status for your intended use.
- Can provide verification of laboratory or institutional affiliation within five (5) business days if requested.
- Orders, Pricing, and Payments
All prices are in USD and exclude taxes, duties, and shipping charges. A contract is only formed upon our written confirmation of your order. We reserve the right to refuse or cancel any order at our sole discretion.
Financial Policies & Penalties
- Payment Methods: We accept major credit cards, and ACH/wire transfers
- Unauthorized Chargebacks: Initiating a chargeback without allowing us thirty (30) business days to resolve the dispute constitutes a material breach. This will result in account termination, collections proceedings.
- Shipping, Returns, and Refunds
Due to the sensitive nature of research chemicals and contamination risks, ALL SALES ARE FINAL.
- Shipping: We ship exclusively within the continental United States. We are not liable for delays caused by incorrect address input at checkout.
- Material Transfer Agreement (MTA): All orders require the execution of our current MTA prior to fulfillment.
- No Returns or Cancellations: We do not accept returns, exchanges, or cancellations once payment is processed.
- Defect Reporting: You must inspect shipments immediately upon receipt. Verified manufacturing defects must be reported to customer service with photographic evidence within seven (7) calendar days of delivery.
- Remedy for Defects: At our discretion, valid defects will be remedied via product replacement or store credit. Cash refunds are not provided unless legally required.
- Limitation of Liability & Indemnification
Disclaimer of Warranties: Products and Website access are provided “AS IS” and “AS AVAILABLE” without implied warranties of merchantability or fitness for a particular purpose. We do not guarantee specific experimental outcomes or batch-to-batch consistency beyond stated specifications.
Limitation of Liability: Quantum Advanced Research’s total liability will never exceed the purchase price of the specific product. We are not liable for indirect, consequential, or incidental damages, lost profits, or personal injury occurring after title transfer.
Indemnification: You agree to indemnify, defend, and hold harmless Quantum Advanced Research and its affiliates from any claims, liabilities, or expenses (including attorneys’ fees) arising from your use of the Website, handling or misuse of our products, or violation of these Terms.
- Intellectual Property
Quantum Advanced Research retains all ownership rights to Website content, graphics, logos, brand names, and trademarks.
Customer Restrictions:
- You may not reverse engineer our products.
- You may not use our IP to develop competing products.
- You may not use bots, scrapers, or data mining tools on the Website.
- You are granted a revocable, non-transferable license to use products solely for internal research.
- Privacy Policy
We collect personal information (name, contact details, DOB, order data) strictly to process orders, verify age, provide support, and ensure legal compliance.
- Data Sharing: We only share data with necessary service providers (payment processors, shipping carriers) or legal authorities. We do not sell your personal data.
- Your Rights: Depending on your jurisdiction, you may request access to, correction of, or deletion of your data by contacting customer service. We will respond within 30-45 days.
- Dispute Resolution & Governing Law
- Governing Law: These terms are governed by the laws of the State of Wyoming.
- Informal Resolution: Parties must attempt to resolve disputes via informal negotiation for thirty (30) days prior to legal action.
- Arbitration: Unresolved disputes will be settled by binding arbitration administered by the American Arbitration Association (AAA) in Wyoming.
- Equitable Relief: Quantum Advanced Research retains the right to seek injunctive relief in any competent court to protect intellectual property or enforce payment without posting a bond.
- General Provisions
- Force Majeure: We are not liable for delays caused by circumstances beyond our control (e.g., natural disasters, supplier failures, customs delays). Orders delayed beyond 90 days may be terminated without liability.
- Affiliate Program: We reserve the right to terminate affiliate accounts and forfeit unpaid commissions for policy violations (e.g., using coupon sites or self-purchasing).
- Severability & Modifications: If any provision is deemed invalid, the remaining Terms survive. We reserve the right to modify these Terms at any time; continued use constitutes acceptance.
Contact Us: For questions regarding these Terms, please contact our support team at: support@quantumadvancedresearch.com
Acknowledgment: BY USING THIS WEBSITE OR PURCHASING PRODUCTS, YOU ACKNOWLEDGE THE RESEARCH USE ONLY (RUO) DESIGNATION OF ALL ITEMS, AGREE THEY ARE NOT FOR CLINICAL USE, AND ACCEPT FULL RESPONSIBILITY FOR COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS.